Many third-party shipping providers, including UPS and FedEx, have recently introduced special handling fees for irregularly shaped packages. This fee applies to each item in your cart that meets the criteria for irregular packaging and primarily affects our dynamics carts and track systems.
This special handling fee applies to the following products:
- Dynamics Cart and Track System with Go Direct Sensor Cart (DTS-GDX)
- Dynamics Cart and Track System with Go Direct Sensor Cart with 2.2 m Track (DTS-GDX-LONG)
- Dynamics Cart and Track System with Motion Encoder (DTS-EC)
- Dynamics Cart and Track System with Motion Encoder with 2.2 m Track (DTS-EC-LONG)
- Dynamics Cart and Track System (DTS)
- Dynamics Cart and Track System with 2.2 m Track (DTS-LONG)Â
- Combination Track/Optics Bench, 1.2 meter (TRACK)
- Combination Track/Optics Bench, 2.2 meter (TRACK-LONG)
These fees cover the increased costs carriers incur when handling special items. We understand that this may be frustrating, and we’re committed to minimizing the impact on our customers by actively negotiating lower rates.
If you have any questions about how this fee applies to your order or need assistance, our support team is here to help.